Welcome to the help and frequently asked questions page. If you need immediate assistance you can call 1 250 495 2373 or email firstname.lastname@example.org.
Is smoking allowed in areas of the resort?
- No there is NO smoking on resort property.
I forgot my password, can I make a new password?
- You can request a new password by clicking on the Request new password link.
I made a booking and now I want to login to the website. I never made a password, so what is my password?
- After making a booking you are asked to set your password. If you didn't set a password then you can request a new password by clicking on the Request new password link. Enter in the email address you used to make your booking.
When I made my booking I chose to pay by e-mail money transfer, what do I do now?
- When you make your booking you received two e-mails. One e-mail is your booking request and the other e-mail has the money transfer instructions.